ACCIDENT/ INCIDENT INVESTIGATIONS
ACCIDENT/INCIDENT INVESTIGATIONS
Accident/Incident Investigations – sometimes it is good to have a 3rd party unbiased review of your unwanted events. If these investigations are completed by having an understanding of what the employee was seeing at the time the event went wrong, multiple layers of system errors may be revealed in the process.
Many organizations have used the ROOT CAUSE ANALYSIS format asking 5 WHYS to get to a deeper understanding of what happened.
But what if you could teach employees how to manage their human errors in real time using a simple approach of SELF CHECK, PEER CHECK, TRUST but VERIFY and a QUESTIONNING ATTITUDE. Teaching the HUMAN PERFORMANCE IMPROVEMENT concept to all of your employees would save your organization lot of money because the consequences of the human error would be drastically reduced. This method is tried and true! We can train your employees on this process or we can conduct an unwanted event investigation in your workplace. The value of the information you gather in these types of incident reviews is priceless.
